Privacy Policy

Effective 11 October 2026

Aussi-Nexus Group (ABN 76 947 108 181), Shailer Park, Queensland, Australia, operates Nexus Agent. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

Account details: your email address and a securely hashed password (we cannot read your password).
Content you submit: the goals you type, results generated for you, and support messages.
Usage information: how many runs you make per day, plan status, and basic security logs such as time of requests.
Payment status: whether your subscription is active and your Stripe customer reference. Card details are handled by Stripe and never reach us.

Why we use it

To provide and secure the Service, enforce usage limits, answer support requests, take payment, prevent abuse and meet legal obligations. We do not sell your personal information and we do not use it for third-party advertising.

Who we share it with

We use trusted service providers to run the Service. They only receive what they need:

AI model provider: the text of your goals, and content the agent fetches for you, is sent to an AI model provider to produce your result. Providers may be located overseas, including the United States.
Stripe: processes payments. See Stripe's privacy policy.
Hosting and network providers: host the Service and may process traffic data.
Authorities: where the law requires.

Automated systems and AI

AI helps run the Service, including answering support questions and detecting abuse. Matters involving refunds, privacy, legal issues and account disputes are escalated to the owner for a personal decision. See the AI Use Notice.

Storage and security

Data is stored on servers we control or rent. We use hashed passwords, access controls and encrypted connections. No system is perfectly secure, so please use a strong, unique password and avoid putting sensitive personal information (for example health or financial identifiers) into goals.

How long we keep it

Account and usage records are kept while your account is open and for a reasonable period afterwards for legal, tax and security reasons. Support messages are kept for up to 24 months. Security logs are kept for up to 12 months.

Your rights

You can ask to access or correct your personal information, or ask us to delete your account, by emailing [email protected]. We will respond within 30 days. If you are not satisfied with our response you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Cookies and local storage

We use browser local storage to keep you signed in. We do not use advertising cookies.

Data breaches

If a data breach is likely to cause you serious harm we will notify you and the OAIC as required by law.

Changes

We may update this policy and will post the new version here.

Contact

Privacy questions: [email protected]